Recover cargo claims with evidence, structure and control.
INSYTA Claims Hub turns shipment documents, technical evidence, carrier emails and claim actions into one clear workspace — from assessment to recovery.
Demo Exporter Ltd
Fresh cherries · Pelorus Ocean Line
What’s included
Initial assessment and claim strength with 4 components: documentation, legal basis, telemetry and timeliness. Prioritize what to push.
Complete data and docs on the web or INSYTA App. We generate the claim letter and standardized subject.
We integrate the hub to send emails and capture replies. The AI-ordered timeline shows progress and pending items.
We overlay the full route with daily solar radiation (kWh/m²) and compute a concise Thermal Risk Summary (e.g., “16 days ≥ 7000 Wh/m²; 10 days ≥ 8000 Wh/m²”). This builds a litigation-ready evidence base
Request hands-on help from the Insyta team using credits. We draft, refine and validate carrier communications, keeping legal and commercial consistency across cases.
We don’t take a cut. Any recovery from the carrier goes directly to your account. Transparent subscription pricing only.
Pricing
Scale from a small team to regional operations. Change or cancel anytime. Pay monthly or annually (save 20% with annual billing).
STARTER
- Up to 10 claims assessments
- Up to 5 active claims
- Standardized email subject
- Auto-generated claim letter
- Basic timeline view
- Email support
- Includes 0 support credits (buy add-ons)
- Includes 0 survey inspections (buy add-ons)
PRO
Recommended- Up to 50 claims assessments
- Up to 20 active claims
- Strength meters (4 components)
- email integration for communication
- AI-ordered timeline
- SeaRoute with radiation map + data
- Insyta Assisted Replies (credits)
- Includes 100 support credits
- Includes 3 survey inspections / annual subscription
ENTERPRISE
- All Pro features included
- Unlimited claims assessments
- Single Sign-On (SSO)
- Insyta assisted replies included
- Priority support
- Onboarding & training
- Credits & inspections tailored in contract
Base price: $800 per inspection.
- • 1 inspection — $800
- • 5 inspections — $3,600 (10% off)
- • 10 inspections — $6,400 (20% off)
- • 20 inspections — $12,000 (25% off)
1 assisted reply spends 15 credits.
- • 100 credits — $299
- • 500 credits — $1,350 (10% off)
- • 1,000 credits — $2,500 (≈17% off)
How it works
- Step 11) Subscribe
Pick a plan and access the Claims Hub right away. See current usage and available credits.
- Step 22) Assessment
Run the assessment in Insyta App to estimate viability. If positive, continue in the Hub.
- Step 33) Formalization
Complete data and docs on the web or INSYTA App. We generate the claim letter and standardized subject.
- Step 44) Send
One click triggers a flow that sends the email from a generic mailbox and captures replies.
- Step 55) AI Timeline
All emails (out/in) are auto-sorted into a clear, actionable chronology of the case.
- Step 66) Ongoing Management
Track claim strength, deadlines and pending actions. Ask Insyta for assisted replies (credits).
FAQ
Yes. You can complete data and attach documents both from the web and INSYTA App; everything is synced in the Hub.
We use an n8n flow: when you click “Send claim”, an email is sent from a generic mailbox with a standardized subject. Replies are stored and fuel the timeline.
Credits are points spent when you ask the Insyta team for assisted replies. A typical assistance may cost 15 credits.
Yes. In Enterprise we integrate domains and dedicated pipelines, with SSO and tailored flows.